Effective Date: November 12, 2025
Updated On: November 12, 2025
This Privacy Policy (“Policy”) describes how Makai Health & Wellness, LLC and Charlotte Savage, PsyD PLLC (“we,” “us,” or “our”) collect, use, disclose, and protect information when you visit www.drcharlottesavage.com (“Site”). By accessing or using this Site, you agree to this Policy. If you do not agree, you must discontinue use of the Site.
1. Who We Are
This Site is owned and operated by:
Makai Health & Wellness, LLC
354 Uluniu St., Suite 412
Kailua, HI 96734
and
Charlotte Savage, PsyD PLLC
902 E. 5th Street, Suite 205
Austin, TX 78702
This Policy applies only to this informational website and does not apply to clinical services, which are governed by separate HIPAA Notice of Privacy Practices provided within our secure clinical system.
2. Information We Do Not Collect
This Site does not use a contact form, does not request or store Protected Health Information (PHI), does not collect email addresses, does not allow account creation, does not process payments, and does not offer products or downloadable materials. This is an informational clinical website only.
3. Information You May Voluntarily Provide
If you choose to contact us by phone, you may voluntarily provide personal information such as your name or phone number. Text messages are not encrypted. You should not send sensitive or clinical information by text, and you assume all risks associated with doing so.
4. Information Automatically Collected
The Site may automatically collect standard technical data such as IP address, browser type, device type, pages visited, general geographic location, and date and time of access. This information may be collected through WordPress, Jetpack, analytics tools, or basic cookies. This information is not linked to your identity and is used only to maintain and improve the Site.
5. Cookies
The Site may use basic cookies for analytics, performance, and security. These cookies help improve functionality and understand general traffic patterns. You may disable cookies through your browser settings, but doing so may affect Site functionality. The Site does not use cookies for advertising or behavioral tracking.
6. How We Use Information
Information collected through this Site is used solely to:
• maintain functionality
• monitor technical performance
• understand general use patterns
• improve user experience
We do not use information for marketing, advertising, email campaigns, targeted content, or sales.
7. How We Protect Information
We use industry-standard security measures including HTTPS/SSL encryption, secure hosting, access limitations, and routine security updates. No website is completely secure, and you acknowledge that you use the Site at your own risk.
8. External Links
The Site contains links to third-party websites, including therapist directories, crisis resources, educational materials, and other websites owned by Dr. Savage. We do not control or endorse third-party websites and are not responsible for their content, accuracy, or privacy practices. You are responsible for reviewing the privacy policies of external sites.
9. Children’s Privacy
This Site does not target or knowingly collect information from children under age 13. If you believe a child has provided information through this Site, contact us so it may be removed promptly.
10. “Do Not Track” Signals (CalOPPA)
The Site can be visited anonymously. A link to this Privacy Policy is provided in the footer. The Site does not respond to browser “Do Not Track” signals, as it does not engage in behavioral tracking.
11. International Users (GDPR)
This Site does not actively market to EU residents. If you are located in the EU and voluntarily provide personal information (such as by calling), you retain GDPR rights to access, correct, or request deletion of your personal information.
12. Changes to This Privacy Policy
We may update this Policy at any time. All changes will be reflected in the “Updated On” date above. Your continued use of the Site following any changes constitutes acceptance of the updated Policy.
13. Contact Information
For questions regarding this Privacy Policy, contact:
Website: www.drcharlottesavage.com
Hawaiʻi Practice Phone: (808) 376-2922
Texas Practice Phone: (512) 900-0479
Clinical inquiries must be made by phone only. Email communication is not used for clinical matters.